How do I start playing games on Jili Games?
To start playing, simply register an account on our website, log in, and choose from our wide variety of games. Each game comes with its own instructions and guidelines which you can find on the game’s page.
Are there any tutorials available for beginners?
Yes, we offer comprehensive tutorials for most of our games. These can be found within the game interface or on our website under the ‘Help’ section.
Can I play games for free?
Yes, many of our games have a ‘demo’ mode that allows you to play for free. This is a great way to get familiar with the game mechanics before playing with real money.
Deposit and Withdrawal Methods
What deposit methods can I use?
We accept various deposit methods including credit/debit cards, e-wallets, and bank transfers. For a full list of accepted methods, please visit our ‘Payments’ page.
How do I withdraw my winnings?
You can withdraw your winnings through several methods such as bank transfer, e-wallets, or directly to your credit/debit card. Please note that withdrawal methods may depend on your region.
Is there a minimum or maximum limit for deposits and withdrawals?
Yes, there are minimum and maximum limits for both deposits and withdrawals. These limits vary based on the method used and are detailed on our ‘Payments’ page.
Contact Information and Customer Support
How can I contact customer support?
Our customer support can be reached via email, live chat, or phone. The contact details are available on our ‘Contact Us’ page.
What are the customer support hours?
Our customer support is available 24/7 to assist you with any queries or issues.
Can I contact support in languages other than English?
Yes, we offer support in multiple languages. Please visit our ‘Contact Us’ page to see the list of languages supported and the corresponding contact details for each language.